Terms & Conditions
Terms and Conditions
We guarantee the highest quality of all medications represented on our Online Pharmacy. All products are certified and approved by FDA (U.S Food and Drug Administration) and CPA (Certified Public Accountant).
We work with reliable suppliers and provide on-time delivery worldwide. Our 45 business day shipping guaranteestates product delivery or re-shipment during 45 business days at no additional charge to you.
We guarantee professional skilled Customer Support Service 24/7.
Privacy and security of our customers is our greatest concern. Our online order system uses the latest security encryption technology, so your credit card information stays safe. All the information we require from our customers is necessary to provide the requested services. The information you give us while placing the order is used only to process the transaction and send the order out.
We care about your privacy, thats why all orders are discreetly packaged in non-transparent and unmarked parcels. We do not sign on the envelopes neither content information, nor the cost of the order, so you do not have to pay customs fees.
Submit Order and Processing
Once you submit your order and it is approved you'll receive a confirmation-invoice on your email. If you don't receive it in 24 hours, please, contact our Customer Support via Contact Us form.
IMPORTANT! Check your Spam and Bulk Mail folders in case you can't find a confirmation in your Inbox, it might have been caught by spam or bulk mail filters.
All products represented on our Online Pharmacy are available, we always have them in stock and ship them to you once your order is approved and processed.
We need 1-3 working days to process and ship your order, but no more than 72 hours after you submit it on our Online Pharmacy.
Shipping rates and delivery time
Our Online Pharmacy offers three types of delivery:
|First-Class Mail Delivery 3-5 business days (in some cases up to 14 business days)
|Trackable Courier 5-9 business days (in some cases up to 25 business days)
|Unregistered Mail 14-21 business days (in some cases up to 35 business days)
IMPORTANT! Some types of delivery can be unavailable for some products. Pay attention to it when you add products to your cart. Also, if you order to your P.O box, you can only choose delivery by Unregistered Mail.
Shipping rates are true and don't depend on size of your order.
IMPORTANT! Delivery time is approximate and true for most cases. It can depend on holidays season, weather conditions, destination country, and can also be extended according to chosen mail delivery service.
After the parcel is shipped you'll receive a tracking number on your e-mail. You will be able to track your order any time convenient for you. (Available only for First-Class Mail Delivery and Trackable Courier).
If you don't receive an email with Tracking ID in 5 business days after receiving a confirmation, please, contact our Customer Support via Contact Us form. You can Track Order on our website in Track my order menu option.
We care about fastest possible product delivery to our customers.IMPORTANT! We don't ship or deliver on Saturdays, Sundays or public holidays.
Incorrect shipping address
Please, make sure you entered a correct shipping address on Checkout page and double check the information before Submit Order. Don't forget to enter all essential information in Address field, including APT or SUITE number, so that your package could reach you on time.
If necessary, you can make corrections or add details to your shipping address within 24 hours from the moment of placing an order. Please, contact our Customer Support team via Contact Us form.
IMPORTANT! Any mistake or missing information in Shipping Address can cause non-delivery (since the package can be returned to sender) and the product will be reshipped at customer's expenses.
In case you wish to cancel your order, please, contact our Customer Support via Contact Us form and provide us with reason of cancellation. You can cancel your order within 24 hours from placing it. Shipped orders cannot be canceled.
We are sorry, but we don't accept any products' returning. If you received the wrong product, or the package was damaged, please contact our Customer Support via Contact Us form and our high-skilled Support Team will find the best solution for your case.
If in any reason you are not satisfied with the purchased product, please, immediately contact our Customer Support via ç. We will provide you with the best and most suitable solution of your issue.
Attentively read the instruction and consult your doctor or physician before purchasing any medication. If you have hesitations or questions, please, make sure to contact us before you submit your order. Our professional Customer Support will be happy to assist you and answer all your questions. Please, feel free to contact us via Contact Us form.
IMPORTANT! You are responsible for shipping information you provide us. We will not be able to deliver your order promptly if you specify incorrect address. In this case no refunds will be given.
Tracking your order
After your order is shipped you'll receive a tracking number on your e-mail and can track your order (Available only for First-Class Mail Delivery and Trackable Courier).
If you don't receive an email with Tracking ID in 5 business days after receiving a confirmation, please, contact our Customer Support via Contact Us form.
You can Track Order on our website in Track my order menu option or use one of the following links:
If you cannot track your order, please, contact our Customer Support via Contact Us form.
We provide our customers with general information about medications represented on our Online Pharmacy. It can't include all possible drug interactions, side effects and precautions.
IMPORTANT! Drug information given on the website can't be used in purposes of self-treatment and/or self-diagnosis.
IMPORTANT! In order to get proper results read attentively the instruction to medication prior taking it, especially, contra-indications and dosage. There is a small percentage of people whose body doesn't accept or react on the particular medicine, that's why it is recommended to consult your doctor or physician first.
Any specific instructions for taking a particular medication must be agreed with your doctor. We are not responsible for any kind of damage (direct or indirect) caused by improper use of the information provided or as a result of self-treatment.